Full description of the features
online booking system
for large hotels
FOR CUSTOMERS (FRONTEND)
FOR STAFF (FRONTEND)
TARIFICATION
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IMMEDIATE COST CALCULATION
REALIZED
If you change check-in date, check-out date, number and age of guests, the cost of each room type and the total cost of the reservation is calculated instantly and automatically.
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UNLIMITED NUMBER OF TARIFFS
REALIZED
A tariff is created for each type of room. It is possible to create an unlimited number of rates for each room type. For example, one rate with breakfast, another with 3 meals a day, and so on...
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FLEXIBLE SETTINGS OF EACH TARIFF
REALIZED
For each tariff is specified:
- maximum number of nights of stay
- minimum number of nights of each stay
- minimum and maximum number of all guests
- minimum and maximum numbers of each type of guest to determine capacity more accurately
- tariff availability:
- for everyone - rates will be listed for any customers
- for partners only - fares will be listed for contracted partners only. Retail Customers will not see the rate.
- Only Partners - only customers with a contract will be listed
- customers only - the rates will be listed for retail customers only. Partners will not see these rates
- type of meals:
- all inclusive - the all-inclusive concept is different for each hotel. You specify yours.
- one meal - breakfast only, lunch only or dinner only.
- 2 single meal - breakfast and lunch, breakfast and dinner or lunch and dinner.
- 3 meals a day - breakfast, lunch and dinner.
- prepayment type
- min. number of days before check-in - if you want this rate to be hidden for everyone when there are less than the specified days before the check-in date, this parameter is for you. Often used for discounted rates for early booking. Example: If you indicate 30 and there are 22 days till check-in date at the moment of booking, the system just does not show such fare, it hides it. If you indicate 30 and there are 31 or more days left to check-in at the time of booking, the system will show the fare.
- number of days left to make prepayment - the system will calculate until what date you have to make the prepayment and show that information to the customer in the first email after booking
- pricing for each date (can be different (there is mass entry by date range or by day of week)):
- single occupancy - applies in 2 cases: when the person is alone or when there is one adult and one child without a seat. It is understood that the mother comes with an infant and the system counts at the price of single occupancy.
- main seat - applies when the adult guest is accommodated in the main seat.
- additional space - applies to any guest with an additional seat.
- places for children of different ages - applies to the charging of different types of guests marked "children", in the main places.
- for children without a place of different ages - applies to the tariffing of children, when accommodated without a place
- for each type of guest individually - the system displays each day of the year and a list of guest types, you set a different rate for each type of guest.
- tariff name - very often for each room type hotels create several rates with different conditions, so it is convenient to briefly reflect these differences in the name of the rate. For example: Standard, 10% Discount for stays of 10 nights or more. Or: Standard with 3 meals a day, only breakfast + accommodation, etc.
- what is included in the rate - is a description of the rate - you specify in text what is included in the cost of this rate, so the customer can see the details of what he buys within the cost. For example: room + meals + table tennis, swimming pool
- room type - select the type of room to which this rate applies.
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ADDITIONAL SERVICES WITH VERY FLEXIBLE CHARGING
REALIZED
There are the following types of additional services billing:
- Once a week
- Single per day
- One time per booking
- One time per person per booking
Once a day per person - Only once a day per person
- Only once a week per person
One time per room
- commission - you specify a percentage instead of an amount and a commission of your specified percentage will be added to the total amount
BOOKING
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TABLE OF ROOM AVAILABILITY BY DATE (DASHBOARD FOR EMPLOYEES AND PARTNERS)
REALIZED
Dashboard features:
- Display a complete list of rooms by date with reservations and blocking.
- Create a quick reservation by highlighting the dates on the room with the mouse - without auto-calculate the cost of accommodation, designed to quickly close the room on certain dates to add the necessary information later.
- Grouping rooms by type and collapsing/expanding each group, for convenience and clarity.
- Display by day, week, 2 weeks, month and year
- Instantaneous booking cancellation by simply dragging and dropping into your cart.
- Instantly move from any room to any room by drag and drop.
- Instantly change check-in and check-out dates by grabbing a reservation with your mouse in the middle and moving it left or right. Grab the left edge of the reservation to change the check-in date. Grasp the right edge of the booking to change the checkout date.
- Click on a booking to view the booking details.
- Summary of the reservation when you hover your mouse over it.
- Color each armor according to its status.
- Legend decoding at the bottom of the page.
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ONLINE BOOKING IN REAL TIME
REALIZED
Online booking features:
- Create a new reservation in two steps. After specifying check-in date, check-out date, number of adults, children (with the obligatory indication of the ages of each child) and filtering (if desired) rooms, the client is shown a complete list of room types with rates available in the selected period for the selected number of people. The client chooses a room type and rate, enters the data of the guests and confirms the reservation. The system sends the client an invoice for prepayment or contract (as you wish). And the reservation manager receives detailed information about the reservation
- Filter rooms by their features - in the settings of each room has the ability to check all the features of the room.
- Fullest possible display of rates, room types, room features, accommodation options, meal plans, cost per night, and more...
- Calendar of room availability - a special calendar with the dates colored by the occupancy rate of the hotel on that date - 5 gradations from empty to full
- Discounts on reservations for different types of customers.
- Ability to apply a discount coupon according to its settings and amount.
- Compelling the total amount of reservations and the prepayment amount by employees
- Enable to enter a comment on your reservation
- Save the reservation and continue later.
- Checking for agreement with the terms of accommodation. GDPR compatible.
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A COMPLETE LIST OF RESERVATIONS IN THE FORM OF A TABLE
REALIZED
Booking list features:
- Search and manage existing reservations in the system:
- Cancel reservations
- Changing reservations
- Add a payment from the client
- Displaying booking details
- Adding a service to the bill - with an increase in the cost of the reservation
- Displaying and entering booking notes
- Displaying the invoice for the reservation, showing all the financial components of the total amount
- Check-in or check-out - note the event of check-in or check-out
- Check-in or check-out cancellation - mark the event of check-out or cancellation.
- Search reservations by any field
- Filter reservations by prepayment status, dates, reservation status, guest status
- Display, print, and email the contract / invoice, voucher, and other documents to the customer
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CLOSED DATES FOR HOTEL ROOMS AND MASS BLOCKING OF DATES OR BLACK DATES
REALIZED
Room blocking options (used to close dates from booking for various reasons):
- Block rooms for a specific period with the reason for later finding in the list of blocking.
- Mass selection of rooms to block for specific dates.
- Unlocking previously blocked numbers. Unlocking occurs in its entirety for all numbers blocked before
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The system provides separate extras that can be selected at the time of online booking along with the room.
FINANCIAL TRANSACTIONS
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AUTOMATIC INVOICING AFTER BOOKING
REALIZED
For each reservation an invoice is generated in the system, it is a reflection of the movement of funds on this reservation:
-
Additional services can be added to the invoice (increasing the cost of the invoice and reservation).
- The invoice shows all of the customer's payments
- The bill is marked as paid or unpaid.
- There is a list of invoices with filter and search.
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A NOTE ON PAYMENTS FROM CLIENTS
REALIZED
Each booking has a different amount of prepayment depending on the fare settings. Once payments are received from customers, they can be entered into the system - this allows you to filter the reservations for which prepayment is or is not made.
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ADDING EXTRA SERVICES TO THE BILL
REALIZED
Additional services can be added to each reservation, which will increase the cost of the reservation.
ROOM FUND
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INDIVIDUAL SETTINGS FOR EACH ROOM
REALIZED
For each room, indicate:
- maximum quantity of guests (capacity)
- floor
- photo
- room number or room name
- quantity of rooms
- area
- link to external description on another page
- any number of room features (used to display as icons with tooltips on room types and to filter rooms when booking)
- short text description
- room type
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MULTIPLE ROOMS GENERATION
REALIZED
The multiple room creation feature will save you time. For the same purpose, you can use Duplicate settings of any room to a new room.
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FLEXIBLE SETTINGS OF ROOM TYPES
REALIZED
For each type of room, indicate:
- maximum quantity of guests (capacity)
- quantity of rooms
- quantity of main places
- quantity of extras places
- quantity of infant seats without a seat
- maximum occupancy for all types of guests
- room type name
- room type description
DISCOUNTS AND COUPONS
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PERSONAL DISCOUNTS FOR REGULAR CUSTOMERS
REALIZED
Applied in the guest card, percentage or coupons as a fixed discount or percentage.
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DISCOUNT COUPONS
REALIZED
For each coupon:
- Coupon code (discount coupon) - a unique secret coupon code, by entering which the client receives a discount when booking.
- valid from - from which date the coupon can be applied.
- valid until - the last date the coupon can be used.
- booking from - the client's arrival date cannot be earlier than this date.
- booking by - the client's departure date cannot be later than this date.
- discount amount - the amount of the discount in rubles or the amount of the discount as a percentage. Only a number is indicated.
- percentage discount - If Yes, the discount is a percentage and the discount amount is calculated by the system as a percentage of the total. If No, the discount is a fixed amount in rubles.
- guest name - If a guest / customer is selected, the system will apply discounts only for the selected customer. If no guest/customer is selected, the coupon can be applied by anyone.
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PARTNER DISCOUNTS
REALIZED
For each partner ( travel agency, tour operator, etc.):
- object (hotel) subject to discount
- starting date of the contract with a partner (tour operator, aggregator, travel agency)
- last date of the partner agreement - if the agreement is not renewed, the discount will automatically cease to apply after this date.
- discount percentage
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DISCOUNTED RATES (PROMOTIONS)
REALIZED
Flexible billing allows you to:
- create an unlimited number of rates for each room type
- changing the name, description and fare conditions with:
- min. / max. overnight stay
- min. / max. person in room total
- min. / max. number of people in the room for each type of guest (with ages)
- min. number of days before the date of arrival - very convenient for early bookings. The rate will be automatically hidden when the booking date is closer to the arrival date (in days) than the number specified here.
- availability of the tariff for everyone, only for partners or only for customers.
- food type
- prepayment type
we get a very powerful marketing tool for discounts.
TYPES OF GUESTS
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DISTRIBUTION OF GUEST TYPES
REALIZED
For each type of guest, specify:
- age - minimum and maximum.
- whether the guest type is a child with a seat - so that the system knows who needs to be settled in the main or additional seat.
- is the type of guest a child without a seat - such guests do not occupy a seat and usually sleep with their parents. The system will not resettle them into places. However, will take into account the capacity settings of the room type regarding guests without beds. Accommodation will also be charged at a separate cost.
- a guest is considered an adult if they don't have child with seat or child without seat. It also has a separate cost.
- order - all types of guests line up in a certain order (the order can be changed) so that when billing they are settled into main and additional guests. places in that order. This is important because prices may vary for different types of guests. And placing them in one order or another, you get a different cost of living.
For each type of guest in the tariff, you can specify different prices. Including different ones for every day.
TYPES OF PERSONAL ACCOUNTS
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The partner has the ability to:
- book rooms automatically using the system and receive an automatically generated invoice for prepayment for the reservation by e-mail after booking
- receive a percentage discount on each booking
- email notification templates separate from other types of clients.
- receive an automatically generated voucher after the prepayment has been credited.
- personal account - view all your bookings, invoices, change your details, make a comment on the booking, etc.
- cancel your booking yourself, unless the cancellation conditions are violated.
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The retail client has the ability to:
- book rooms automatically using the system and receive an automatically generated invoice or contract for prepayment for the reservation by e-mail after booking
- receive a personal discount for each booking (as a percentage).
- email notification templates separate from other types of clients.
- receive an automatically generated voucher after the prepayment has been credited.
- personal account - view all your bookings, invoices, change your details, make a comment on the booking, etc.
- to cancel your booking yourself, if the cancellation conditions are not violated.
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GUEST/CUSTOMER (WHO DOES NOT YET HAVE A PERSONAL ACCOUNT)
REALIZED
The guest / customer has the ability to:
- book rooms automatically using the system and receive an automatically generated invoice or contract for prepayment for the reservation by e-mail after booking
- receive a discount (if it has a discount coupon code) on bookings (according to the terms of the coupon: percentage or flat discount).
- the email notification templates are the same as for the retail client.
- receive an automatically generated voucher by e-mail after the prepayment has been credited.
- personal account - an account is formed automatically during the first booking (a message with a password is sent to e-mail). In your account, you can view all your bookings, invoices, change your details, make a comment on the booking, etc.
- cancel your booking on your own (in your personal account), if the cancellation conditions are not violated.
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STAFF MEMBER (DEVELOPER)
REALIZED
The developer has the ability to:
- all system features, no exceptions.
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STAFF MEMBER (DIRECTOR)
REALIZED
The director has the ability to:
- all features of the system, with the exception of site system settings. Online booking system settings are available.
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EMPLOYEE (RESERVATION MANAGER)
REALIZED
Booking manager has the ability to:
- with all the features of the director, except for the permissions settings. Also, the booking manager can be limited in rights by the director himself.
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EMPLOYEE (RECEPTIONIST)
REALIZED
The administrator of the hotel accommodation service has the ability to:
- manages bookings, guests and rooms only. And cannot change any system parameters (rates, rooms, room types, types of guests, discounts, etc.).
REPORTS
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NUMBER OF BOOKINGS BY PERIOD
REALIZED
Monthly
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ROOM OCCUPANCY RATES BY DATES
REALIZED
7 days ahead (coming week)
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Only in view of the marked paid bills.
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ROOM CLEANING SCHEDULE
REALIZED
Displays when guests check out and which rooms need to be cleaned. Also, which rooms need to be changed according to the set cleaning times from the date of arrival. When a room needs a general cleaning, based on the settings of each room.
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check-in rooms TODAY (ON DATE)
REALIZED
Displays a list of guests arriving today or on a specified date.
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checked into rooms TODAY (OTHER DATE)
REALIZED
Displays a list of guests who checked in today or on a specified date.
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CHECK OUT ROOMS TODAY (OR DATE)
REALIZED
Displays a list of outgoing guests for today or for a specified date.
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LEFT TODAY (OR THE DATE)
REALIZED
Displays a list of checked out guests for today or for a specified date.
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LIVING IN ROOMS TODAY (OR DATE)
REALIZED
Displays a list of living guests as of today or as of the specified date.
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NO ROOM CHECK-IN TODAY (OR THE DATE)
REALIZED
Displays a list of guests who have not checked in as of today or on a specified date.
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OVERDUE CHECKOUT TODAY (OR THE DATE)
REALIZED
Displays a list of overdue guests as of today or on a specified date.
GUIDED TOURS
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2 TYPES OF PRICES
REALIZED
For children and adults
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INDICATION OF THE NUMBER OF SEATS
REALIZED
For each excursion the number of seats for adults and children is indicated separately.
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You specify the system on which days of the week, from what date to what date to form tours and it creates a list of tours automatically duplicating them for each day.
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Tours can be booked along with the room during the room reservation process.
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TO ARRANGE AS ANY OTHER SERVICES
REALIZED
Tours can be booked along with the room during the room reservation process.
SYSTEM FLEXIBILITY (OPTIONAL)
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FULLY RESPONSIVE DESIGN
REALIZED
Your customers can log in to the site from any device.
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State-of-the-art technology is used, which provides instant speed.
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Your online reservation system can work in any language. You only need to connect an additional language and translate all words/phrases into it. Ready-made translation sets for popular languages are available.
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You can use the multi-currency mode with automatic conversion at the current exchange rate.
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VISUAL EDITOR OF LETTER TEMPLATES
REALIZED
For clients, there are 3 types of documents that are completely under your control. You can change the structure of the whole document using special document codes by inserting them in the right place of your document.
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BOOKING FORM FOR EXTERNAL SITES
REALIZED
If you want to publish a booking form on a forum, friends or partners site, this is very easy to do - copy the ready-made code and paste it into another site.
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UNLIMITED (TECHNICALLY) NUMBER OF OBJECTS
REALIZED
If you have two or more hotels, the system is perfect for you. Purchase a license for the second and subsequent hotels and get to work!
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STAMP AND SIGNATURE ON DOCUMENTS
REALIZED
The system has a special code in the letter templates to insert your signature and stamp both in the letter itself and in the PDF file attached to the letter.
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QR CODE IN EMAILS (AUTO GENERATED)
REALIZED
The system has the ability to generate different QR codes for your letters to customers automatically.
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WE'LL CUSTOMIZE IT TO YOUR NEEDS
ON REQUEST
There is a desire to improve or customize - we are ready!
